### Admin User

Administrator

- Dashboard
- Ticket Booking
- Manage Map
- Driver Dashboard
- Payment System
- Agent
- Account
- Passenger
- HR Management
- Report
- Inquiry

- Software Setting
- Website Setting
- Logout

# Reports & Analytics

Comprehensive Business Intelligence & Insights

## Report Categories

### Financial Reports

Revenue, expenses, and profit analysis

### Booking Reports

Ticket sales and booking trends

### Operations Reports

Fleet performance and trip analytics

### HR Reports

Employee and payroll analytics

## Financial Summary Report

### Total Revenue

₦48.5M

↑ 12.5% from last month

### Total Expenses

₦32.8M

↑ 8.3% from last month

### Net Profit

₦15.7M

↑ 22.1% from last month

### Profit Margin

32.4%

↑ 3.2% from last month

### Revenue Breakdown

Ticket Sales ₦38.2M (78.8%)
Charter Services ₦7.5M (15.5%)
Freight Services ₦2.8M (5.7%)

### Expense Breakdown

Fuel Costs ₦18.5M (56.4%)
Salaries & Wages ₦8.5M (25.9%)
Maintenance ₦3.2M (9.8%)
Other Expenses ₦2.6M (7.9%)

## Booking & Sales Report

### Total Bookings

8,452

↑ 15.3% from last month

### Average Ticket Price

₦4,520

Across all routes

### Cancellation Rate

3.2%

↓ 0.8% from last month

### Top Performing Routes

Route | Total Bookings | Revenue | Avg. Occupancy | Growth
--- | --- | --- | --- | ---
Enugu - Onitsha | 1,845 | ₦9.2M | 87% | ↑ 18.5%
Enugu - Aba | 1,624 | ₦8.1M | 82% | ↑ 12.3%
Enugu - Lagos | 1,458 | ₦14.6M | 92% | ↑ 22.1%
Enugu - Abuja | 1,285 | ₦11.6M | 78% | ↑ 9.7%
Enugu - Port Harcourt | 1,142 | ₦6.9M | 75% | ↑ 5.2%

## Fleet Performance Report

### Total Trips

3,245

This month

### On-Time Performance

94.2%

↑ 2.1% improvement

### Fleet Utilization

82.5%

Average across fleet

### Fuel Efficiency

8.5 km/L

↑ 0.3 km/L improvement

Vehicle ID | Route | Trips | Total Distance | Fuel Used | Status
--- | --- | --- | --- | --- | ---
BUS-001 | Enugu - Onitsha | 124 | 12,480 km | 1,468 L | Excellent
BUS-002 | Enugu - Lagos | 96 | 33,600 km | 3,953 L | Good
BUS-003 | Enugu - Aba | 112 | 14,560 km | 1,783 L | Average

## Customer Analytics Report

### Total Customers

24.5K

↑ 1,248 new this month

### Repeat Customer Rate

68.5%

↑ 3.2% from last month

### Customer Satisfaction

4.6/5.0

Based on 3,425 reviews

### Customer Demographics

Age 18-25 28.5%
Age 26-35 42.3%
Age 36-50 22.1%
Age 50+ 7.1%

### Booking Channels

Mobile App 52.8%
Website 28.5%
Physical Office 12.4%
Agent Network 6.3%

## Payment Analytics Report

### Total Payments Processed

₦48.5M

8,452 transactions

### Online Payments

₦36.4M

75% of total

### Cash Payments

₦12.1M

25% of total

### Failed Transactions

2.1%

↓ 0.5% improvement

### Payment Method Breakdown

Payment Method | Transactions | Total Amount | Percentage | Avg. Transaction
--- | --- | --- | --- | ---
Card Payment | 4,226 | ₦24.3M | 50.1% | ₦5,752
Bank Transfer | 1,690 | ₦12.1M | 24.9% | ₦7,160
Cash | 2,113 | ₦12.1M | 25.0% | ₦5,727

## Scheduled Reports

Report Name | Frequency | Recipients | Last Generated | Next Run | Status | Action
--- | --- | --- | --- | --- | --- | ---
Monthly Financial Summary | Monthly | Finance Team (5) | Dec 1, 2024 | Jan 1, 2025 | Active |
Weekly Performance Report | Weekly | Management (3) | Dec 9, 2024 | Dec 16, 2024 | Active |
Daily Booking Summary | Daily | Operations (8) | Dec 14, 2024 | Dec 15, 2024 | Active |